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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

HaitiSpirit offers shipping worldwide from warehouses in USA, Canada or Europe depending of your destination country. Your delivery charges will be calculated at checkout.

Which payment methods are accepted in the Online Shop?

HaitiSpirit Online Shop accepts Credit/Debit card payments via the Paypal gateway. You can pay even if you don’t have a Paypal account using your Bank Debit/Credit Card.

How long will delivery take?

Delivery take from 4-15 days depending on the shipping country. An estimation will be provided at checkout.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will be verified through the 3D secure procedure.

Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

What exactly happens after ordering?

Once we receive your order submission, we have to authenticate your payment, prepare your item(s), verify the quality and ship it to you. you will receive an email letting you know that your order has been processed.

Do I receive an invoice for my order?


You receive an invoice at delivery of the ordered goods. 

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